Our Loss Adjusters are independent claims specialist who investigate insurance claims, assesses damage, and negotiates fair settlements on behalf of the insurance carrier —ensuring that claims are handled professionally, transparently, and in accordance with policy terms.

Our claims handlers manage insurance claims from notification to settlement, liaising with policyholders, insurers, and third parties. They assess liability, gather evidence, and ensure claims are processed efficiently, fairly, and in line with policy conditions and regulatory requirements.

The operations team provides essential support across all functions, ensuring the smooth running of systems, processes, and compliance. They manage administration, data, finance, and resources—enabling the Loss Adjusters and Claims Handlers to deliver efficient, high-quality service in line with company standards and objectives.